Who can benefit from the Cyber Emergency Response Team?

The CERT.be is a second-line service that is not in direct contact with victims of a cyberattack.

  • Providers of essential services or entities and critical infrastructures according to the NIS2 directive.
  • Providers of essential public services: the public services that are essential for the Belgian population.
  • Administrative authorities: the ICT infrastructure of Belgian public administrations.
  • Other important entities as defined in NIS2 may also seek assistance, however those will be delivered in a best effort, limited scope way.
Report an incident
Sharing sensitive data
Telephone

+32 (0)2 501 05 60 (emergency number, only for urgent assistance in case of incidents) 

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The Centre for Cybersecurity Belgium can be contacted by e-mail (info@ccb.belgium.be) during office hours (09.30 to 16.30) from Monday to Friday, except for official public holidays.

The receipt of mails is automatically acknowledged within minutes. This automatic system provides a unique case number to each report. This does not mean that we will reply to every mail; further response depends on the severity of the incident and the capacity of the correspondent.

In cooperation with the National Crisis Centre (NCCN) of the Ministry of the Interior, the CCB can be reached by telephone 24/7 to handle emergencies for providers of essential services and critical infrastructure.

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Legal Basis

CSIRT Charter

Article 3 of the Royal Decree of 12 July 2019 implementing the law of 7 April 2019 on the security of network and information systems (NIS Act) stipulates that the Centre for Cybersecurity Belgium is referred to as national CSIRT within the definition of the NIS Act.

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Service Definition Document

The Service Definition Document is an English-language document in which our CSIRT services are officially described according to the recommendations of the Internet Engineering Task Force (link to http://www.ietf.org/rfc/rfc2350.txt) and Trusted Introducer (link to http://www.trusted-introducer.org), which is supported by the European CSIRT community.

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Vacancies

The Centre for Cybersecurity Belgium (CCB) is recruiting new profiles.