First port of call in the event of a cyber attack

Are you a victim of a cyber attack and do you think that the attack is still underway?

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Are you notifying as NIS2 organisation?

NIS2 is a legislation applicable to a limited number of entities that provides a service determined in the annexes of the NIS2 law.
cybersecurity

Questions about cybersecurity?

General questions by citizens, companies and organisations NOT covered by the NIS2 law

Report a suspicious message

I have received a suspicious message and want to report it. Forward the message to suspicious@safeonweb.be.

More information about suspicious@safeonweb

Report by e-mail

I want to send an e-mail : incident@ccb.belgium.be [for organisations experiencing a cyber incident only]

I want to send an encrypted e-mail.

Exchange information securely?

Use the Traffic Light Protocol (TLP)

Opening hours

The national CSIRT can be contacted by e-mail (incident@ccb.belgium.be) during office hours (09.30 to 16.30) from Monday to Friday, outside official closing days. The receipt of mails sent to the national CSIRT is automatically acknowledged within minutes. This automatic system gives a unique number to each report. 

It is not said that the CSIRT will systematically reply to the mail; this depends on the severity of the incident and the capacity of the correspondent. In cooperation with the National Crisis Centre (NCCN) of the Ministry of the Interior, the national CSIRT can be reached by phone around the clock to handle incidents for NIS2 entities and operators of critical infrastructures/critical entities.

Incident handling: general conditions